In the Cisco Unified Contact Center Enterprise 8.0(x) Multi-Line ACD feature, how many total lines
can the CTI Desktop monitor on the Cisco Unified IP phone?

The Cisco Unified Contact Center Enterprise 8.0(x) includes a serviceability feature that is known
as Analysis Manager or the Diagnostic Framework. Which method will not access this feature?

Using the Cisco Unified Contact Center Enterprise 8.0(x) Analysis Manager CLI, which command
will show the current debug trace levels?

As part of the Cisco Unified Contact Center Enterprise 8.0 solution, how is the Cisco Unified
Intelligence Center 8.0(x) deployed?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, both WebView and Cisco Unified

Intelligence Center are provided as reporting tools. Which statement is true?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, both WebView and Cisco Unified
Intelligence Center are provided as reporting tools. Which statement is untrue?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, historical interval reports can be
generated in either 15-minute or 30-minute intervals. Which statement is true?

Which table name is not used as part of the Cisco Unified Contact Center Enterprise 8.0(x) 15-
minute reporting model?

When considering which type of CTI Desktop to deploy with the Cisco Unified Contact Center
Enterprise solution, what is the difference between Cisco Agent Desktop and CTI Object Server
(CTI OS) Desktop?

When using the Cisco Unified Outbound Option SIP Dialer 8.0(x), which statement is untrue?