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Choose the correct sequence of agent state events from Agent Login to Agent Logout in the Cisco Unified Contac

Choose the correct sequence of agent state events from Agent Login to Agent Logout in the
Cisco Unified Contact Center Enterprise solution.

PrepAway - Latest Free Exam Questions & Answers

A.
login, not ready, ready, available, reserved, talking, hold, wrap up, logout

B.
login, ready, available, reserved, talking, hold, wrap up, not ready, logout

C.
login, not ready, ready, available, reserved, hold, wrap up, not ready, logout

D.
login, not ready, ready, available, reserved, talking, hold, wrap up, not ready, logout


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