Drag the Cisco Unified ICM Support Utility on the left to its function on the right.
Drag the Cisco Unified ICM Support Utility on the left to its function on the right.
Which two of these tools or lines of syntax should be used to perform this test?
In the Cisco Unified Contact Center Enterprise system, there are several key utilities and
commands that can be used to verify the state of a logged in agent. Which two of these tools or
lines of syntax should be used to perform this test? (Choose two.)
Drag and drop the available Cisco Unified IVR on the left to its function on the right.
Drag and drop the available Cisco Unified IVR on the left to its function on the right.
Choose the correct sequence of agent state events from Agent Login to Agent Logout in the Cisco Unified Contac
Choose the correct sequence of agent state events from Agent Login to Agent Logout in the
Cisco Unified Contact Center Enterprise solution.