There are two groups of items, one for Account Management Tools, the other for the corresponding described features, you need to match each of them correctly.
Group One:

You work as the network administrator at YourDomain.com. The company is running Cisco 2800 Series Integrated Services Routers with a Cisco Unity Express Advanced Integration Module at various branch offices. Although there are enough mailboxes, and number of allowed mailboxes has not been reached the limitation, however, the company is thinking about running out of voice mailboxes because of an expected 40 percent growth across branches.

What should you recommend to the company?

You work as the network administrator at YourDomain.com. You are familiar with Cisco Unified Communications solution, so as far as you know, which feature best supports a collaborative business environment?

You are a help desk trainee for YourDomain.com. You are meeting a potential customer, he has one doubt need to be cleared: How can Cisco Unified Communications applications promote my business processes?

Which statement can clear his doubt?

You are a help desk trainee for YourDomain.com. You are familiar with the feature of Cisco Unified Communications. A potential customer wants to know how to protect against viruses and attacks if Cisco Unified Communications shares its data network? Which answer will best support your view?

You work as the network administrator at YourDomain.com.You have a friend who are a device provider and he has a long-term relationship with many customers. He ask for your suggestions to improve the customer contact and to enhance productivity of the sales agents because they are mostly work from home.

Which Cisco Unified Communications solution will you recommend for him?

You are a help desk trainee for YourDomain.com. You are familiar with the feature of onverged network solution. So as much as you know which three advantages describe how a converged network solution can leverage the existing infrastructure of an SMB customer? (Choose three.)

You are a help desk trainee for YourDomain.com. You are familiar with the feature of Cisco Unified Communications solutions, so as much as you know, which two solutions best improve customer responsiveness? (Choose two.)

You work as a systems administrator at YourDomain.com and you need to implement Cisco Unified Communications, but you are hesitate to do it because their primary intention is to simplify their operations.

What are the two best advantages to implement Cisco Unified Communications? (Choose two.)

You work as the network administrator at YourDomain.com. You try to persuade your manager to deploy the telecommunications system and data network. Which three statements best describe the advantages of a Cisco Unified Communications solution? (Choose three.)