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Category: 642-426

Exam 642-426: TUC – Troubleshooting Unified Communications

What are two possible causes of this synchronization issue?

Your Cisco Unified CallManager 5.0 cluster is using your corporate Windows 2003 Active Directory for user information. Over the weekend you updated the Windows 2003 Active Directory Server and added a small group of new users. Cisco Unified CallManager is configured to synchronize with the Active Directory server every 8 hours and it has been 32 hours since the last successful synchronization. The configuration on Cisco Unified CallManager did not change during the Active Directory server upgrade and the remainder of the Windows network is functioning properly.
What are two possible causes of this synchronization issue? (Choose two.)

what is the most likely cause of this problem?

Refer to the exhibit.

You have received a trouble ticket stating that calls to international numbers are failing. To place an international call, users dial the access code “9,” followed by “011,” the country code, and the destination number. After entering the debug isdn q931 command on the MGCP gateway, you have the user attempt the call again.Based on the debug output, what is the most likely cause of this problem?

What needs to be done to allow the MGCP gateway to use a different call agent if the primary fails?

Refer to the exhibit. You have received a trouble ticket that users cannot place calls to the PSTN. During testing you discover the gateway is not switching to the secondary call agent when the primary call agent is unreachable.

What needs to be done to allow the MGCP gateway to use a different call agent if the primary fails?


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