What are the network requirements when redundant Cisco Unified ICM servers are geographically distributed?
What are the network requirements when redundant Cisco Unified ICM servers are geographically distributed?
which statement is true about the Cisco Unified Communications Manager Peripheral Gateway duplex pair?
In the Cisco Unified Contact Center Enterprise solution with clustering over the WAN, which statement is true about the Cisco Unified Communications Manager Peripheral Gateway duplex pair?
What does the Requalify node in a routing script do in a Cisco Unified Contact Center Enterprise system?
What does the Requalify node in a routing script do in a Cisco Unified Contact Center Enterprise system?
what must be allocated to support this call flow?
When an agent-initiated IP call is transferred to a queue in the Cisco Unified Contact Center Enterprise using the Cisco Unified CVP 3.1, what must be allocated to support this call flow?
Which of the following is a true statement regarding the design and operation of a highly available Cisco Unif
Which of the following is a true statement regarding the design and operation of a highly available Cisco Unified Contact Center Enterprise solution?
Which of the following statements is not correct regarding media servers deployed with Cisco Unified Customer
Which of the following statements is not correct regarding media servers deployed with Cisco Unified Customer Voice Portal?
what is the latency requirement for the Cisco Unified Communications Manager highly available visible network
In the Cisco Unified Contact Center Enterprise solution, what is the latency requirement for the Cisco Unified Communications Manager highly available visible network in a clustering over the WAN deployment?
which statement is not true?
When designing a Cisco Unified Contact Center Enterprise system with Cisco Unified IP IVR or Cisco Unified Customer Voice Portal for call queuing, which statement is not true?
What is the primary factor affecting the bandwidth size of the private network between central controllers in
What is the primary factor affecting the bandwidth size of the private network between central controllers in the Cisco Unified Contact Center Enterprise solution?
Customer Voice Portal deployment?
When is it necessary to include a Cisco Gatekeeper in a Cisco Unified
Customer Voice Portal deployment?