Which two tasks must an administrator perform on Cisco desktop admin to support presence?
Which two tasks must an administrator perform on Cisco desktop admin to support presence?
Which interface do the Cisco Unified Communications Manager and Cisco Unified CCX use for call control?
Which interface do the Cisco Unified Communications Manager and Cisco Unified CCX use for call control?
which source and destination resources?
A preview outbound dialer uses which source and destination resources?
How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?
How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?
What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 7.0 Standard deplo
What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 7.0 Standard deployment?
What formula do you use to calculate the number of agents in a Call Center?
What formula do you use to calculate the number of agents in a Call Center?
which service?
In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service?
which ways does remote monitoring allow the monitored call to be selected?
By which ways does remote monitoring allow the monitored call to be selected? (Choose two.)
Which three components are installed from the Cisco CRS Installer media?
Which three components are installed from the Cisco CRS Installer media? (Choose three.)
Where are CTI route points added or configured for Cisco Unified Contact Center Express?
Where are CTI route points added or configured for Cisco Unified Contact Center Express?