Identify the specific process that generated the log file.
Refer to the exhibit. In the Cisco Unified Contact Center Enterprise solution, there are a number
of different log files that are generated by different components and processes in the solution.
Identify the specific process that generated the log file.
What happens when Cisco TelPresence endpoint A calls Cisco TelePresence endpoint B?
Given the following:
Cisco TelePresence endpoint A: In the Cisco Unified Communication Manager, Quality is set to
High detail, Good Motion 720p
Cisco TelePresence endpoint B: In the Unified CM, Quality is set to High detail, Best Motion 1080p
What happens when Cisco TelPresence endpoint A calls Cisco TelePresence endpoint B?
What impact does the script shown in the exhibit have on the system?
Refer to the exhibit.
In a Cisco Unified Contact Center Enterprise deployment, the call flow allows the caller to opt out
and leave a voice-mail message for an agent team while in queue. The Cisco Unified IP IVR
application “Script1.aef” is called to prompt the caller and transfer the call to voice mail. What
impact does the script shown in the exhibit have on the system?
What happens when Cisco TelePresence endpoint A calls Cisco TelePresence endpoint B?
Given the following:
Cisco TelePresence endpoint A
Phone field: Disable Speakerphone and Headset is checked.
DN configuration: Auto answer is enabled.
Cisco TelePresence endpoint B
Phone field: Disable Speakerphone and Headset is unchecked.
DN configuration: Auto answer is enabled.
What happens when Cisco TelePresence endpoint A calls Cisco TelePresence endpoint B?
Drag the number of network bars from the left to the correct Call Connection Network…
DRAG DROP
Drag the number of network bars from the left to the correct Call Connection Network status on the right.
what additional trace files would be helpful in troubleshooting calls that are being dropped in the Cisco Unif
In addition to enabling tracing in the Cisco Unified IP IVR, what additional trace files would be
helpful in troubleshooting calls that are being dropped in the Cisco Unified IP IVR for the Cisco
Unified Contact Center Enterprise solution? (Choose two.)
what resolution should the laptop share?
Using Auto Collaborate with a Cisco TelPresence endpoint, what resolution should the laptop
share?
Which two actions would be helpful in finding the problem?
In a Cisco Unified Contact Center Enterprise system, external callers being queued on the Cisco
Unified IP IVR are reporting voice quality issues with the Cisco Unified IP IVR prompts as being
“choppy.” Which two actions would be helpful in finding the problem? (Choose two.)
which two of the following functions?
The Cisco MXE 5600 performs which two of the following functions? (Choose two)
which two states describe the calls handled by this Call Routing Script?
Refer to the exhibit.
In the Cisco Unified Contact Center Enterprise solution, the Cisco Unified ICM Script Editor
provides a “Monitor Mode” that is useful in understanding how calls are being handled in real
time. Given the screen capture, which two states describe the calls handled by this Call Routing
Script? (Choose two.)