Which two types of data does the CAS engine use to determine the location of the wireless clients?
The Context-Aware Services engine, which resides on the Cisco MSE, can determine and track
the location of wireless clients based on data reported by the access points. Which two types of
data does the CAS engine use to determine the location of the wireless clients? (Choose two.)
What are the minimum and optimal numbers of access points required to cover an area in order to provide locati
Wireless client location tracking provided by the Cisco MSE relies heavily on the number of access
points that can hear a particular wireless client. What are the minimum and optimal numbers of
access points required to cover an area in order to provide location tracking?
Which three of these statements must be true in order for bandwidth-based CAC to correctly operate for voice c
Bandwidth-based Call Admission Control for voice services allows the client to request the
required bandwidth or medium time to accept calls in a congested RF environment. Which three of
these statements must be true in order for bandwidth-based CAC to correctly operate for voice
calls? (Choose three.)
Which maximum AP transmit power would avoid one-way communication?
When deploying voice in a new wireless deployment, the phone transmits at a maximum power
level of 50 mW. Which maximum AP transmit power would avoid one-way communication?
What are two possible causes for this issue?
In a Cisco Unified Contact Center Enterprise system, a new agent and phone have been added to
the system; however, the agent is unable to log in to the system.
The agent is using the same type of phone and has the same CTI OS desktop setup as other
agents who are able to log in without issue. What are two possible causes for this issue? (Choose
two.)
Identify the specific process that generated the log file.
Refer to the exhibit.
In the Cisco Unified Contact Center Enterprise solution, there are a number of different log files
that are generated by different components and processes in the solution. Identify the specific
process that generated the log file.
What impact does the script shown in the exhibit have on the system?
Refer to the exhibit.
In a Cisco Unified Contact Center Enterprise deployment, the call flow allows the caller to opt out
and leave a voice-mail message for an agent team while in queue. The Cisco Unified IP IVR
application “Scriptl .aef” is called to prompt the caller and transfer the call to voice mail. What
impact does the script shown in the exhibit have on the system?
what additional trace files would be helpful in troubleshooting calls that are being dropped in the Cisco Unif
In addition to enabling tracing in the Cisco Unified IP IVR, what additional trace files would be
helpful in troubleshooting calls that are being dropped in the Cisco Unified IP IVR for the Cisco
Unified Contact Center Enterprise solution? (Choose two.)
Which two actions would be helpful in finding the problem?
In a Cisco Unified Contact Center Enterprise system, external callers being queued on the Cisco
Unified IP IVR are reporting voice quality issues with the Cisco Unified IP IVR prompts as being
“choppy.” Which two actions would be helpful in finding the problem? (Choose two.)
which two states describe the calls handled by this Call Routing Script?
Refer to the exhibit.
In the Cisco Unified Contact Center Enterprise solution, the Cisco Unified ICM Script Editor
provides a “Monitor Mode” that is useful in understanding how calls are being handled in real time.
Given the screen capture, which two states describe the calls handled by this Call Routing Script?
(Choose two.)