The Cisco Unified Mobile Agent option for Cisco Unified Contact Center Enterprise supports which
of the following modes of operation? (Choose two.)

In the Cisco Unified Contact Center Enterprise solution, which two agent CTI desktop options
support Transport Layer Security? (Choose two.)

In the Cisco Unified Contact Center Enterprise clustering over the WAN deployment model, which
two statements are true? (Choose two.)

When deploying the Cisco Unified Contact Center Enterprise on Cisco Unified Computing System
B-Series hardware, which two statements are true? (Choose two.)

In the Cisco ICM ConfigManager Peripheral Gateway Explorer, when setting the Peripheral
Configuration for the Cisco Unified Communications Manager Multi-Line ACD feature, what are
the two expected behaviors of the system when the settings are as shown? (Choose two.)

Erlang calculations are used to size contact center resources. Which two types of resources are
sized by using Erlang-B? (Choose two.)

Which two Cisco Unified Contact Center Enterprise components impact visible network WAN
bandwidth sizing to the central controllers? (Choose two.)

Which two statements are true regarding the Cisco Unified Contact Center Enterprise Release
8.0(x) Mobile Agent peripheral gateway capacity? (Choose two.)

What are the two primary factors affecting bandwidth sizing between a Cisco Unified Intelligence
Center (CUIC) Server and a CUIC client? (Choose two.)

Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of
agent calls using desktop monitoring rather than VoIP Monitor servers? (Choose two.)