Which three of these features are supported by the Cisco Unified Contact Center Enterprise Cisco
Unified IP Phone Agent? (Choose three.)

Which two functions can the Cisco Unified IP IVR perform in a Cisco Unified Contact Center
Enterprise environment? (Choose two.)

When using the Cisco Unified IP IVR in a Cisco Unified Contact Center Enterprise solution, what
are three best practices to improve the availability of the solution? (Choose three.)

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for
the central controllers (with separate call routers and loggers). If Call Router Side A has device
majority and its Ethernet private network NIC fails, which two events will occur? (Choose two.)

Which three features or functionalities does Cisco Unified Communications Manager provide for
the Cisco Unified Contact Center Enterprise solution? (Choose three.)

Which two configuration tasks are necessary in Cisco Unified Communications Manager for the
Cisco Unified Contact Center Enterprise solution? (Choose two.)

Which two functions are provided by the Cisco Unified Contact Center Enterprise Cisco Agent and
Supervisor Desktop software? (Choose two.)

Which two of these are sizing considerations for an IVR Peripheral Gateway for the Cisco Unified
Contact Center Enterprise solution 7.5(x)? (Choose two.)

Which three of these statements about QoS in a Cisco Unified Intelligent Contact Management
(ICM) solution are correct? (Choose three.)

Which two of these are not parts of the Cisco Unified Communications Manager Release 6.1(1)
device pool configuration? (Choose two.)