Cisco provides a web-based Cisco Unified Communications Sizing Tool as well as a Cisco Unified
Communications Manager Capacity Tool. Which statement best identifies the differences
between these two tools?

A new contact center deployment does not have an exact busy hour call attempt number for the
sizing tools. The customer plans to hire 1500 agents and projects that each call will average four
minutes, including wrap-up. Which value is the best estimate to use for busy hour call attempts?

Which factor has the largest impact on bandwidth sizing for the visible network connection
between the Cisco Unified Contact Center Enterprise VRU Peripheral Gateway and the Call
Router?

Which item is not a factor in determining bandwidth requirements for the visible network
connection between the Cisco Unified Contact Center Enterprise Agent Peripheral Gateway and
the call router?

Which database table is likely to be the largest in a deployment of the Cisco Unified Contact
Center Enterprise deployment with the Outbound Option?

What is the primary factor that affects the bandwidth size of the private network between the
central controllers in the Cisco Unified Contact Center Enterprise solution?

In the Cisco Unified Contact Center Enterprise solution, the Cisco ICM Node Manager process
operates on all the Cisco ICM servers with the exception of which component?

In a Cisco Unified Contact Center Enterprise design, the customer wants to use Session Initiation
Protocol calls from its voice network carrier. Which design consideration is true for this solution?

Which node in a Cisco Unified Contact Center Enterprise system should be used to modify contact

center configuration?

The Cisco Unified IP IVR and Intelligent Contact Management components of the Cisco Unified
Contact Center Enterprise solution cannot perform which function?