In the Cisco Unified Contact Center Enterprise 8.0(x) solution, both WebView and Cisco Unified
Intelligence Center are provided as reporting tools. Which statement is untrue?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, historical interval reports can be
generated in either 15-minute or 30-minute intervals. Which statement is true?

Which table name is not used as part of the Cisco Unified Contact Center Enterprise 8.0(x) 15-
minute reporting model?

When considering which type of CTI Desktop to deploy with the Cisco Unified Contact Center
Enterprise solution, what is the difference between Cisco Agent Desktop and CTI Object Server
(CTI OS) Desktop?

When using the Cisco Unified Outbound Option SIP Dialer 8.0(x), which statement is untrue?

When using the Cisco Unified Outbound Option SIP Dialer 8.0(x), which statement is true?

When using agent targeting rules in Cisco Unified Contact Center Enterprise 8.0(x), which
statement is true?

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the
voice gateway port engaged?

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the
agent phone engaged?

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the
Cisco Unified IP IVR engaged?