how can you test the success of the Run External Script node?
In a Cisco Unified Contact Center Enterprise routing script, how can you test the success of the
Run External Script node?
which method can be used to play music to the waiting caller?
When a call is queued for an agent using the Cisco Unified Contact Center Enterprise with Cisco
Unified IP IVR, which method can be used to play music to the waiting caller?
how should the IP IVRs be configured?
In a Cisco Unified Contact Center Enterprise system with redundant Cisco Unified IP IVRs
deployed, how should the IP IVRs be configured?
Which of the following statements is true?
Refer to the exhibit.
During the installation of the Cisco Unified IP IVR, the AXL Service Providers must be selected.
Which of the following statements is true?
what is the proper order for the installation steps?
When installing the Agent Peripheral Gateway for Cisco Unified Communications Manager, what
is the proper order for the installation steps?
which of the following statements is true?
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible
or public network is still operational, which of the following statements is true?
what is the impact to the agent?
In the Cisco Unified Contact Center Enterprise solution, if an agent is logged in and ready but their
CTI OS Server fails, what is the impact to the agent?
what is the proper order for upgrading the solution components?
When planning an upgrade for the Cisco Unified Contact Center Enterprise solution, what is the
proper order for upgrading the solution components?
what is the impact on the system?
In the Cisco Unified Contact Center Enterprise 8.0 solution, if there are multiple Administration
Data Server HDS systems but only one Administration Data Server DDS Server and it fails, what
is the impact on the system?
what is the impact to the system?
In the Cisco Unified Contact Center Enterprise 8.0 solution, if Logger B fails, what is the impact to
the system?