Which of the following is not recommended to reside on the C. drive partition of any Cisco Unified
ICM Server?

A Cisco Unified Contact Center Enterprise routing script can send calls directly to a pre-defined
label or extension on a Cisco Unified Communications Manager IP Phone. What is the impact of
that sort of routing on the system?

When installing a duplexed Cisco Unified Contact Center Enterprise solution with Cisco Agent
Desktop, which of the following statements regarding the Cisco Agent Desktop server license is
correct?

Exhibit:

In this Cisco Unified ICM Call Type Manager tool example, given this specific call type and script
selection, what script will run on January 1, 2008 and why?

On the Cisco Unified Contact Center Enterprise Peripheral Gateway, which process would detect
a failure between the Peripheral Gateway and the ICM Call Router?

Which is the recommended order of installation for Cisco Unified ICM software components?

Which interface is used by the Cisco Unified ICM VRU Peripheral Gateway to communicate with
the Cisco Unified IP IVR?

Which statement is true about administrative scripts in the Cisco Unified Contact Center Enterprise
solution?

In a Cisco Unified Contact Center Enterprise deployment with two IP IVRs used for queuing, how
does the system avoid sending calls to one of the IP IVRs if it is out of service?

In a Cisco Unified Contact Center Enterprise deployment, with IP IVR for queuing, if the Cisco
Unified Communications Manager subscriber of the agent fails, which is the expected result?