what is the maximum number of CTS……STMS?
During a multipoint meeting, once flow control is active, what is the maximum number of
CTS……STMS?
what is the impact if Agent 2551 transfers a call, routed to that agent by Cisco Unified CCE, directly to Agen
Refer to the exhibit.
In the distributed Cisco Unified Contact Center Enterprise design with multiple Cisco Unified
Communications Manager clusters as shown in the exhibit, what is the impact if Agent 2551
transfers a call, routed to that agent by Cisco Unified CCE, directly to Agent 1233 using the agent
extension 3311?
Which three states are possible within a dual-rate policer?
Which three states are possible within a dual-rate policer? (Choose three)
Which two of these tools or lines of syntax should be used to perform this test?
In the Cisco Unified Contact Center Enterprise system, there are several key utilities and
commands that can be used to verify the state of a logged in agent. Which two of these tools or
lines of syntax should be used to perform this test? (Choose two.)
Drag the Cisco Unified ICM Support Utility on the left to its function on the right.
Drag the Cisco Unified ICM Support Utility on the left to its function on the right.
which one of the following series?
Video calls that require interoperation are directly routed to a Cisco MXE 5600 by which one of the
following series?
Choose the correct sequence of agent state events from Agent Login to Agent Logout in the Cisco Unified Contac
Choose the correct sequence of agent state events from Agent Login to Agent Logout in the
Cisco Unified Contact Center Enterprise solution.
Drag and drop the available Cisco Unified IVR on the left to its function on the right.
Drag and drop the available Cisco Unified IVR on the left to its function on the right.
Which protocol is used by the Cisco TelePresence Multipoint Switch to instruct Cisco TelePresence endpoint act
Which protocol is used by the Cisco TelePresence Multipoint Switch to instruct Cisco
TelePresence endpoint active multipoint call?
which four options can be selected for an active meeting?
When using WebUI for CTMS, which four options can be selected for an active meeting? (Choose
four)