An auto parts retailer would like their service counter representatives to assist both walk-up customers and telephone customers. Each store has six service counter representatives. Walk-up customers frequently engage all the counter representatives and management is concerned that telephone customer business is being lost.
From the list below, choose the appropriate call distribution algorithm and the appropriate call forwarding treatment which will allow each store to provide the best customer service. (Choose two)

DRAG DROP
Drag the MoH parameter on the left to its description. Not all parameters apply.

Which of the following allows Cisco to provide the user with a scalable IP-based audio conferencing solution that is fully integrated with Cisco CallManager resulting in bringing geographically dispersed people together into a single conference?

Media resources are configured to devices by assigning a media resource ______.