You want to view information about called numbers that have cost the most over a given period of time in Cisco
Unified Serviceability’s System Overview report.
Which of the following sections of the report should you examine? (Select the best answer.)

Which of the following is a Cisco Unity Connection feature that you can modify in the Location section of the
User Templates Basics page? (Select the best answer.)

Which of the following are considered to be presence entities by the Presence feature of UCM? (Select 2
choices.)

With which of the following control components do UCM media resources interact when UCM needs to locate
resources to establish transcoding? (Select the best answer.)

Which of the following command sets presents the dial peer commands in the order that they are evaluated by
a voice gateway for an inbound dial peer? (Select the best answer.)

All of your department’s IP phones are connected to a switch that does not support PoE. A DHCP server has
been configured for the voice VLAN on the switch. Another administrator power cycles the switch without
warning. No calls are in progress.
Which of the following is most likely to occur? (Select the best answer.)

Your company has implemented Cisco Unity Connection. A user reports that outside callers are hearing a tone
after recording 30 seconds of a voice mail message.
Which of the following is most likely true? (Select the best answer.)

You are the administrator of a VoIP network. Your supervisor reports that calls to both internal and external
users are connecting; however, users are unable to hear any audio. No recent configuration changes have
been made to the VoIP network.
Which of the following is most likely the cause of the problem? (Select the best answer.)

Which of the following commands correctly configures voice VLAN 10 on a trunk port? (Select the best
answer.)

You are upgrading the firmware on all Cisco IP Phone 7961s that are connected to your company’s network. All
IP phones are configured to their default upgrade settings.
Which of the following upgrade methods will require the most administrative overhead? (Select 2 choices.)