Which statement is true about forms in Service Manager and Service Desk?

A.
Forms can be tailored in Service Manager. Forms cannot be tailored in Service Desk.

B.
Multiple forms can exist for an item in Service Manager. Only one form can exist for an item in
Service Desk.

C.
In Service Manager, an item is shown in a form based on a configurable parameter. Only one
default form is used in Service Desk.

D.
Placement of items on a form is not as flexible in Service Manager as in Service Desk.

Explanation: