A customer is experiencing a pre-failure alarm of the UPS Battery on a UPS that is almost one
year old. Which statement is correct?

A.
The battery replacement is included in the warranty.

B.
The customer must contact the manufacturer of the battery for replacement.

C.
The battery can be replaced only if the appropriate Care Pack for the UPS has been
purchased.

D.
The battery is considered a consumable item and excluded from the warranty or Care Pack. A
new battery must be purchased.