A customer tells you that the warranty will provide sufficient services for their company. Which
customer requirement cannot be met through a warranty?

A.
escalation management
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B.
replacement of defective parts
C.
coverage window from 8 a.m. to 5 p.m.
D.
new parts that use the default configuration
Ans:A
Explanation: (http://www.data3.com/wp-content/uploads/2014/07/Proactive-Care-versus-Foundation-care.pdf)
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Ans:A
Explanation: (http://www.data3.com/wp-content/uploads/2014/07/Proactive-Care-versus-Foundation-care.pdf
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