What qualifies a customer for HP Proactive Care or HP Proactive Care Advanced?

You are selling an HP customer a new solution and want to recommend HP Proactive Care.
The customer has purchased HP Foundation Care in the past for other HP solutions. Which benefit
does Proactive Care offer this customer that Foundation Care does not?

A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their
solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?

A customer tells you that the warranty will provide sufficient services for their company. Which
customer requirement cannot be met through a warranty?

Your company sells HP Technology Services with HP solutions. Which advantage would the
ServiceOne Program offer your company?

An HP product representative is having an initial conversation with a customer regarding a backup
and restore opportunity.
What should the product representative initially ask the customer?

HP uses industry wide classifications to define a company’s number of employees and IT
environment. How are companies classified?

A consulting company with limited IT Staff needs to easily manage its storage, files, databases, and
backup and recovery processes. What is the highest priority for this company to meet their needs?

Which outcome is a small or mid‐size business looking to achieve?

A customer’s business is building momentum. Which HP Storage backup and data protection
approach is appropriate to address their challenges?