An HP product representative is having an initial conversation with a customer regarding a backup
and restore opportunity.
What should the product representative initially ask the customer?

A.
Who handles remote office backups? How confident are you about the reliability of your backups?

B.
Has the company experienced losses caused by delay in restoring to remote locations?

C.
Do you have problems staying within the backup window? How often do you lose data?

D.
Do you use backup software? Are you experiencing any issues? Are there any Service Level
Agreements (SLAs) that must be met?