What should a customer ship to HP when required to return a product for repair?

A.
the entire product along with the username and password so user information can be migrated to
a new unit if the product cannot be repaired

B.
the entire product, including power supply, mouse, and case, so HP can ensure full functionality
and product protection

C.
all components of the product including storage drives unless the storage includes sensitive data
and the problem is not caused by the storage drives

D.
the product with the hard drive, memory, and removable media removed as long as the removed
parts are not defective