An administrator is performing the post-installation configuration of Workspace Portal. While running the setup wizard, the administrator receives an error message.
The error message appears during configuration of the Directory settings and indicates that the user account cannot be found.
The administrator has confirmed the following:
The user account exists in Active Directory.
The user account has all of the required attributes.
What is causing the error?
The user account is located below the Base DN.
The user account has not been entered into the Global Catalog.
The user account is located above the Base DN.
The user account name is too long.