Scenario
Global Traders Inc.
Please read this scenario prior to answering the question Global Traders is a large, global
commodities trading company which has been growing rapidly through a series of acquisitions. Each
new business is performing well in its markets. However, the lack of integration between
headquarters and the business units has increasingly caused problems in the handling of customer
and financial information. The inability to share information across businesses has resulted in lost
opportunities to “leverage the synergies” that had been intended when the businesses were
acquired. At present, each business unit maintains its own applications. Despite an earlier initiative
to install a common application to manage customer, products, supplier, and inventory information,
each business unit has different ways of defining each of these core elements and has customized
the common application to the point where the ability to exchange information is difficult, costly,
and error-prone. As a result, Global Traders has begun implementing a single Enterprise Resource
Planning (ERP) system to consolidate information from several applications that exist across the lines
of business. The Corporate Board is concerned that the new ERP system must be able to manage and
safeguard customer information in a manner that meets or exceeds the legal requirements of the
countries in which the company operates. This will be an increasingly important capability as the
company expands its online services offered to clients and trading partners. The CIO has formed an
Enterprise Architecture department, and one of the primary goals in its charter is to coordinate
efforts between the ERP implementation team and the business unit personnel who will be involved
in the migration process. The CIO has also formed a crossfunctional Architecture Review Board to
oversee and govern the architecture.Global Traders has selected TOGAF 9 as the basis for its
Enterprise Architecture program. The CIO has endorsed this choice with the full support of top
management. Refer to the Global Traders Inc. Scenario You are serving as the Chief Architect. You
have been asked to recommend the approach to take in the Preliminary Phase to ensure that the
Corporate Board’s concern is addressed. Based on TOGAF 9, which of the following is the best
answer?

Scenario
St. Christopher Consulting Please read this scenario prior to answering the question St. Christopher
Consulting started as an accounting and financial services company. It has expanded over the years
and is now a leading North American IT and Business Services provider. With numerous practice
areas and a multitude of diverse engagements underway at any given time, overall engagement
management has become challenging. The company does not want to risk its outstanding reputation
or its international certifications and CMM ratings. Senior partners must become team players,
working to support the broader needs of the company and its shareholders. The Enterprise
Architecture team has been working to create St. Christopher’s Enterprise Architecture framework
to address these issues. The team has defined a preliminary framework and held workshops with key
stakeholders to define a set of principles to govern the architecture work. They have completed an
Architecture Vision at a strategic level and laid out Architecture Definitions for the four domains.
They have set out an ambitious vision of the future of the company over a five-year period. An
Architecture Review Board has been formed comprised of IT staff executives and executives from
the major practice areas. The Chief Executive Officer and Chief Information Officer have cosponsored the creation of the Enterprise Architecture program. The Enterprise Architecture
framework is based en TOGAF 9. As the EA team prepare to formulate an Implementation plan, they
have been asked by the CIO to assess the risks associated with the proposed architecture. He has
received concerns from senior management that the proposed architecture may be too ambitious
and they are not sure it can produce sufficient value to warrant the attendant risks. Refer to the St
Christopher Consulting Scenario You have been assigned to the role of Chief Enterprise Architect.
You have been asked to recommend an approach to satisfy the concerns raised. Based on TOGAF 9,
which of the following is the best answer?

Scenario
Sollace Manufacturing
Please read this scenario prior to answering the question Sollace Manufacturing is a major supplier
in the automotive industry, headquartered in Cleveland, Ohio with manufacturing plants in Chicago,
Sao Paulo, Stuttgart, Yokohama, and Seoul. Each of these plants has been operating its own planning
and production scheduling systems, as well as custom developed applications that drive the
automated production equipment at each plant. Sollace Manufacturing is implementing lean
manufacturing principles to minimize waste and improve the efficiency of all of its production
operations. During a recent exercise held for internal quality improvement, it was determined that a
significant reduction in process waste could be achieved by replacing the current planning and
scheduling systems with a common Enterprise Resource Planning (ERP) system located in the
Cleveland data center. This central system would provide support to each of the plants replacing the
functionality in the existing systems. It would also eliminate the need for full data centers at each of
the plant facilities. A reduced number of IT staff could support the remaining applications. In some
cases, a third-party contractor could provide those staff. The Sollace Manufacturing Enterprise
Architecture department has been operating for several years and has mature, well-developed
architecture governance and development processes that are strongly based on TOGAF 9.At a recent
meeting, the Architecture Review Board approved a Request for Architecture Work from the Chief
Engineer of Global Manufacturing Operations who is the project sponsor. The request covered the
initial architectural investigations and the development of a comprehensive architecture to plan the
transformation. The Common ERP Deployment architecture project team has now been formed, and
the project team has been asked to develop an Architecture Vision that will achieve the desired
outcomes and benefits. Some of the plant managers have expressed concern about the security and
reliability of driving their planning and production scheduling from a central system located in
Cleveland. The Chief Engineer wants to know how these concerns can be addressed. Refer to the
Sollace Manufacturing Scenario You are serving as the Lead Enterprise Architect of the newly-formed
Common ERP Deployment architecture project team. As the Common ERP Deployment architecture
project team assembles for its initial meeting, many of the participants have voiced concerns about
the sweeping scope of the initiative. Others are confident that they know a solution that will work.
During the meeting, a number of alternative recommendations for how to proceed are put forward
by members of the team. You have been asked to select the most appropriate recommendation to
ensure that the team evaluates different approaches to the problem and clarifies the requirements
for the architecture. Based on TOGAF 9, which of the following is the best answer?

Scenario
MedInc Products Ltd.
Please read this scenario prior to answering the Question. MedInc Products Ltd. is a leading medical
device manufacturer in the highly competitive market for Migraine Headache Pain Management
(MHPM) devices. These tiny wireless devices are implanted in the brain and can deliver a precise
electric shock when the wearable Pain Control Unit (PCU) detects an increase in stress induced by
the onset of a migraine headache. This technology will be a breakthrough in the treatment of this
condition, and several competitors are striving to be the first to introduce a product into the market.
However, all of them must demonstrate the effectiveness and safety of their products in a set of
clinical trials that will satisfy the regulatory requirements of the countries in the target markets. The
Enterprise Architecture group at MedInc Products has been engaged in an architecture development
project to create a secure networked collaboration system that will allow researchers at its product
development laboratories worldwide to share information about their independent clinical trials.
The Enterprise Architecture group is a mature organization that has been utilizing TOGAF for several
years. The MedInc Architecture Development Method is strictly based on TOGAF 9 with extensions
required to support current good manufacturing practices and good laboratory practices in their
target markets. The project team has now completed the Business, Information Systems, and
Technology Architecture phases and has produced a complete set of deliverables for each phase.
Due to the highly sensitive nature of the information that is managed, special care was taken to
ensure that each architecture domain included an examination of the security and privacy issues
that are relevant for each domain. A corresponding Security Architecture has been defined. The
Executive Vice President for Clinical Research is the sponsor of the Enterprise Architecture activity.
He has stated that the changes to the enterprise architecture for the new system will need to be
rolled out on a geographic basis that will minimize disruptions to ongoing clinical trials. The work will
need to be done in stages and rolled out in geographical regions. Refer to the Medlnc Products Ltd.
Scenario You are serving as the Lead Architect for the project team. You have been asked to
recommend the approach to identify the work packages that will be included in the Transition
Architecture(s). Based on TOGAF 9, which of the following is the best answer?

Scenario
Mobile Telco
Please read this scenario prior to answering the Question. Mobile Telco is a mobile
telecommunications company formed through a series of mergers and acquisitions. They are yet to
fully integrate the customer service systems for the most recent acquisitions, and as result, customer
service has been a major concern for the Chief Technology Officer. Results for the last two quarters
have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have
fallen below the industry average. The Corporate Marketing group has published some new findings
about customer satisfaction. The customers appear to be switching to AirLight, a competitor,
because of superior customer service. Mobile Telco actually has better coverage in nearly all markets
than AirLight, and good roaming agreements that keep rates low for business travelers. But,
customer satisfaction has remained low. The Business Strategy group and the Enterprise
Architecture group have conducted a high-level project to develop the enterprise-wide strategic
plan. They have developed a business scenario which contains a good conceptual model of what
needs to be done, and also identifies the key requirements. This was used in preparing the proposal
presented to the Executive Council and the Corporate Board. The planning for the program has been
underway for several months. Mobile Telco has selected TOGAF 9 as the basis for its Enterprise
Architecture. The Corporate Board has approved funding for a multi-million Euro conversion to
transition to a packaged Customer Service System. It is anticipated that the overall program will take
five years to complete, but there are some tactical projects that can commence immediately to
address the situation. The Executive Council has stated that the program should define specific
initiatives to enable each regional business unit to create an implementation of the Customer

Service System. The implementation must meet the needs of the business unit and still provide the
information needed to enable major improvements to the customer. Refer to the Mobile Telco
Scenario You are serving as the Lead Architect for the Performance and Integrity project of the
Customer Service System program. The project has been chartered to address the architecture(s)
required to support the Customer Service System from an infrastructure perspective. At the present
time, the project team is conducting an architecture development project that is focused on the
customer self-service capability, which was defined as part of the earlier strategic planning activities.
This capability will enable customers to access their accounts, pay bills, request account reviews, and
provision services from any web-enabled device. The project team has gathered information about
the self-service capability, developed a business scenario, and used the results to define an
Architecture Vision for achieving the capability. You have been asked to recommend the course of
action to complete the project. Based on TOGAF 9, which of the following is the best answer?

Scenario
Reveille Bugle
Please read this scenario prior to answering the question For over 100 years, Reveille Bugle has been
manufacturing brass bugles and other musical instruments. North America has been the primary
market for Reveille’s products. However, the firm has now expanded into European markets and will
soon establish a market in Latin America . A future expansion into the Asia Pacific region is also
planned. The firm is organized into several business units that each focus on manufacturing
particular families of instruments such as brass, woodwind, and percussion. Each business unit has
acquired other producers to create its manufacturing capacity. This has resulted in a complex
environment with a high diversity of business and manufacturing systems. The Enterprise
Architecture (EA) program at Reveille Bugle has been functioning for several years. It has made
significant progress in consolidating the technology portfolio and establishing key standards. The CIO
and the COO are joint sponsors of the EA program. By all measures, the EA program is mature, with
an active Architecture Board and a well-defined architecture process and standard content
templates based on the TOGAF 9 Architecture Content Framework. The EA process framework is
well coordinated with the PMO, Systems Development, and Operations functions. The firm has
completed a strategic plan to reorganize its Sales & Marketing organization according to four
geographic market sectors: North America; Europe, Africa, and Middle East; Latin America; and AsiaPacific. One of the goals of this reorganization is to improve the ability of Marketing to collect more
meaningful market analytics that will enable each sector to better address market needs with
effective marketing campaigns and global product presence. A Request for Architecture Work has
been approved. As the architecture team commences its work, the CIO has expressed a concern
about whether the firm will be able to adapt to the proposed architecture and how to manage the
associated risks. Refer to the Reveille Bugle Scenario Your role is consultant to the Lead Architect.
You have been asked how to address the concerns of the CIO. Based on TOGAF 9, which of the
following is the best answer?

Scenario
Global Traders Inc.
Please read this scenario prior to answering the question Global Traders is a large, global
commodities trading company which has been growing rapidly through a series of acquisitions. Each
new business is performing well in its markets. However, the lack of integration between
headquarters and the business units has increasingly caused problems in the handling of customer
and financial information. The inability to share information across businesses has resulted in lost
opportunities to “leverage the synergies” that had been intended when the businesses were
acquired. At present, each business unit maintains its own applications. Despite an earlier initiative
to install a common application to manage customer, products, supplier, and inventory information,
each business unit has different ways of defining each of these core elements and has customized
the common application to the point where the ability to exchange information is difficult, costly,
and error-prone. As a result, Global Traders has begun implementing a single Enterprise Resource
Planning (ERP) system to consolidate information from several applications that exist across the lines
of business. The Corporate Board is concerned that the new ERP system must be able to manage and
safeguard customer information in a manner that meets or exceeds the legal requirements of the
countries in which the company operates. This will be an increasingly important capability as the
company expands its online services offered to clients and trading partners. The CIO has formed an
Enterprise Architecture department, and one of the primary goals in its charter is to coordinate
efforts between the ERP implementation team and the business unit personnel who will be involved
in the migration process. The CIO has also formed a crossfunctional Architecture Review Board to
oversee and govern the architecture. After reviewing the available alternatives, and based on
recommendations from the ERP vendor, Global Traders has selected TOGAF 9 as the basis for its
Enterprise Architecture program. The CIO has endorsed this choice with the full support of top
management. Refer to the Global Traders Inc. Scenario You are serving as the Chief Architect. As part
of the process for establishing the Enterprise Architecture department, you have decided to create a
set of principles to guide the activities. You have been asked to recommend the best approach for
this work. Based on TOGAF 9, which of the following is the best answer?

Scenario
Mansfield Bearing
Please read this scenario prior to answering the question Mansfield Bearing Inc. manufactures ball
bearings used in industrial equipment applications. They have manufacturing operations in several
cities in the United States, Germany, and the United Kingdom. The firm has traditionally allowed
each manufacturing plant to drive its own production planning systems. Each plant has its own
custom Materials Requirements Planning, Master Production Scheduling, Bill of Materials, and Shop
Floor Control systems. Mansfield employs “Just In Time” techniques to minimize wastes caused by
excessive inventory and work in process. The increasingly competitive business environment has
compelled the firm to improve its business capability to be more responsive to the needs of
industrial customers. To support this capability, the firm has decided to implement an Enterprise
Resource Planning (ERP) solution that will enable Mansfield to better coordinate its manufacturing
capacity to match the demands for its products across all plants. In addition, there are also new
European regulations coming into force to which their manufacturing processes must conform in the
next six months. As part of the implementation process, the Enterprise Architecture (EA) department
has begun to implement an architecture process based on TOGAF 9. The CIO is the sponsor of the
activity. The Chief Architect has directed that the program should include formal modeling using the
Architecture Content Framework and the TOGAF Content Metamodel. This will enable support for
the architecture tooling that Mansfield utilizes for its EA program. The Chief Architect has stated that
in order to model the manufacturing process it will be necessary to model processes that are eventdriven. Also, in order to consolidate applications across several data centers it will be necessary to
model the location of IT services. In particular, the end goal is to have the single ERP application
running in a single data center. Currently the project is in the Preliminary Phase, and the architects
are tailoring the Architecture Development Method (ADM) and Architecture Content Framework to
fit into the Mansfield Bearing environment. Refer to the Global Traders Inc. Scenario You are serving
as the Chief Architect. As part of the process for establishing the Enterprise Architecture
department, you have decided to create a set of principles to guide the activities. You have been
asked to recommend the best approach for this work. Based on TOGAF 9, which of the following is
the best answer? Refer to the Mansfield Bearing Scenario Your role is the Lead Architect. You have
been asked to recommend a response to the Chief Architect’s request to tailor the TOGAF Content
Metamodel. Based on TOGAF 9, which of the following is the best answer?

Scenario
Please read this scenario prior to answering the question Your role is consultant to the Lead
Architect within a company that manufactures a variety of small electromechanical devices. As part
of a corporate-wide Lean Manufacturing initiative, the company has defined a strategic architecture
to improve its ability to meet consumer demand and improve its ability to manage its supply chain.
The strategic architecture called for the consolidation of multiple Enterprise Resource Planning (ERP)
applications that have been operating independently in several of the divisions’ production facilities.
The goal is to replace the functionality of the existing applications with a new ERP product running as
a single instance in the company’s primary data center. The company has a mature enterprise
architecture practice and uses TOGAF 9 for the basis of its architecture framework. In addition to the
EA program, the company has a number of management frameworks in use, including business
planning, portfolio/project management, and operations management. The EA program is
sponsored by the CIO. Each division has completed the Architecture Definition documentation
required to tailor and configure the environment to meet its own specific manufacturing
requirements. The enterprise architects have analyzed the key corporate change attributes and
implementation constraints. A consolidated gap analysis has been completed which has identified
the gaps across the Business, Data, Application, and Technology domains. Based on the results of the
gap analysis, the architects have reviewed the requirements, dependencies and interoperability
requirements needed to integrate the new ERP environment into the existing environment. The
architects have completed the Business Transformation Readiness Assessment started in PhaseA .
Based on all of these factors they have produced a risk assessment. Because of the risks posed by
the complexity of the current environment, it has been determined that a phased approach is
needed to implement the target architectures. The overall implementation process is estimated to
take several years. Refer to the Scenario The Implementation and Migration Plan v0.l, the draft
Architecture Roadmap, and the Capability Assessment deliverables are now complete. You have
been asked to recommend the next steps to prepare the final Implementation and Migration Plan.
Based on TOGAF 9, which of the following is the best answer?

Scenario
Please read this scenario prior to answering the Question You are serving as the Lead Architect for
the enterprise architecture team at the prime contractor for the Dreadnought Unmanned Aircraft
System program. Over the course of this contract, the company has grown rapidly by acquisition and
has inherited numerous different procurement processes and related IT systems. The decision has
been made to consolidate and reduce redundant procurement processes and systems. The CEO has
announced that the company will seek to leverage higher volume discounts and lower related IT
support costs by instituting a preferred supplier program. TOGAF 9 Is used for internal Enterprise
Architecture activities, with an iterative approach for executing Architecture Development Method
(ADM) projects. At present, there are no particularly useful architectural assets related to this
initiative, so all assets need to be acquired and customized or created from scratch. The company
prefers to implement commercial off the shelf package applications with little customization. The
CIO, who is the project sponsor, has stated that she is not concerned about preserving existing
processes or systems. The architect-re development project has put in place Its Architecture
Capability for this project and has started a number of iteration cycles to develop the Architecture.
Some tasks to address concerns related to the Business Architecture have been completed. The next
immediate task is to address the Information Systems Architectures. The Information Systems
Architectures must address stakeholder concerns such as: 1. Which procurement-related business

processes are supported by zero, one, or many existing applications? 2. What non-procurement
applications will need to be integrated with any new procurement applications? 3. What data will
need to be shared? Refer to the Scenario [Note: You may need to refer to TOGAF 9 Chapter 35 in
order to answer this question.] You have been asked to identify the most appropriate catalogs,
matrices, and diagrams for this situation. Based on TOGAF 9, which of the following is the best
answer?