How does the NetApp Remote Support Agent (RSA) connect to NetApp support?

A.
NetApp Support initiates a secure connection to the RSA.

B.
NetApp Support initiates a non-secure connection to the RSA.

C.
The RSA initiates a secure connection to NetApp Support.

D.
The RSA initiates a non-secure connection to NetApp Support.

Explanation:
Remote Support Agent uses the following security measures:
• Connections are outbound only.
Connection between Remote Support Agent and Remote Support Enterprise is always
initiated by Remote Support Agent. This ensures that there is only an outbound connection
from your site to technical support.
All communications are authenticated.
Communication between Remote Support Agent and Remote Support Enterprise is
encrypted using 128-bit VeriSign signed Secure Socket Layer (SSL) certificates. Remote
Support Agent retains a copy of the Remote Support Enterprise public certificate to ensure
that communication occurs only with NetApp Support. If the authentication fails, the
connection is broken and no data is sent.
NetApp Remote Support Agent (RSA) is supported on the RLM and SP modules.
Link: https://library.netapp.com/ecm/ecm_download_file/ECMP1200041