###BeginCaseStudy###
Case Study: 6
Fabrikam, Inc
Scenario:
You are an enterprise desktop support technician for Fabrikam, Inc.
Active Directory Information
The company has a main office and a branch office. The main office hosts all of the
company’s servers. The main office connects to the branch office by using a WAN link.
The network contains a single Active Directory domain that has 500 users. The domain
contains three domain controllers and an enterprise root certification authority (CA).
All servers run Windows Server 2008 R2.
All user accounts are in an organizational unit (OU) named Employees. The computer
accounts for all desktop computers are in an OU named Desktops. The computer accounts for
all portable computers are in an OU named Laptops.
A startup script is deployed to all computers by using Group Policy objects (GPOs).
Client Configurations
All client computers run Windows 7 Enterprise. All users have desktop computers. All
computers are members of the domain.
All desktop computers use wired connections to connect to the network. All portable
computers use wireless connections to connect to the network. The wireless network is
secured by using EAP-TLS.

Company policy states that all client computers must be configured by using DHCP.
The company has an internal Web site. The Web site is configured to use SSL encryption and
to require client certificates. All company users can access the internal Web site.

###EndCaseStudy###

The company hires a new desktop support technician. The technician is added to the Administrators
group on all client computers and the DHCP Users group on all DHCP servers. The new technician
reports that the DHCP snap-in is unavailable on his computer. You need to ensure that the
technician can view the configurations of the DHCP servers. What should you do?

A.
Instruct the technician to customize the Start menu to display the administrative tools.

B.
Instruct the technician to install Remote Server Administration Tools (RSAT) and to modify the
Windows Features.

C.
Request that the technician be added to the Server Operators group in Active Directory.

D.
Request that the technician be added to the Network Configuration Operators group in Active
Directory and modify the Windows Features.

Explanation:
http://www.microsoft.com/download/en/details.aspx?id=7887
http://www.youtube.com/watch?v=7mCMYVJEmCs