Topic 3, Mills & Co.
Company Background
Corporate Information
Mills & Co is a solicitors firm based in Chicago. The company consists of a single office with 30
employees. John Mills and Laura Davis are partners in the company. There are 10 solicitors in
total including John and Laura. The remaining employees work in secretarial or office admin roles.
Existing Environment
Existing IT Environment
Mills & Co does not have an IT department. John Mills has some technical knowledge and
performs basic IT support tasks.
Each employee has a desktop client computer. All client computers run Windows XP Professional.
Most desktop computers run Microsoft Office 2003 but some still run Microsoft Office XP.
Email services are provided by an old Linux server in the office.
Existing Licensing Solution
All Windows and Office licenses are OEM licenses purchased with the hardware.
Business Requirements
Planned Changes
John and Laura often work from home. The company wants to enable all solicitors to work from
home when required. The company plans to purchase 10 new portable computers for the
solicitors.
The budget exists to purchase and pay for all hardware and software in one go. After this initial
investment, there are no further plans for expansion in the next three years.
Problem Statements
——The current email system is very limited. It does not offer integration with Microsoft Outlook.
There is no central repository for customer data. Data is currently stored on various computers.
Business Goals
Mills & Co has the following business goals:
Replace the Linux email server with a Microsoft Exchange system to provide better integration
with Microsoft Outlook.
Enable the solicitors to work from home when required.
Ensure that all employees have the most current version of Microsoft Office.
Implement a SQL Server database for a secure central repository of customer data.
Improve control and visibility of license compliance
All software should be paid for in a single payment.
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Which payment option meets the business goals of the company?

A.
Monthly payment.

B.
Annual payment.

C.
Subscription payment.

D.
Upfront payment.

Explanation: