You work as a Network Administrator for Net Perfect Inc. The company has a Windows Server 2008
network environment. The network is configured as a Windows Active Directory-based single forest
single domain network. All client computers run Windows Vista Ultimate.
Martha, a Sales Manager, needs your help. She has installed a Windows update recently. After
installing the update, she finds that the performance of her laptop has deteriorated. She has
rebooted her laptop twice, but the performance issue is still there. Which of the following steps will
you take to remove that update from her computer?

A.
Restart her computer by using the Last Known Good Configuration option.

B.
Remove the update from the Control Panel > Add or Remove Program.

C.
Use the Device Manager utility to remove the update.

D.
Uninstall the update from the Installed Updates list.

Explanation:
In order to remove any update, you should uninstall the update from the Installed Updates list. Take
the following steps to accomplish the task:
Click the View Installed Updates option from the Tasks panel.

Click the View Installed Updates option from the Tasks panel.

Select the update that you want to remove, and then click the Remove option.