You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
A ABC.com user, named Kara Lang, has a manually created restore point configured on her
workstation. Kara Lang has requested that a copy of a file she saved to the system drive on her
workstation the day before yesterday be retrieved.
You want to achieve this with as little human input as possible.
Which of the following actions should you take?

A.
You should consider restarting Kara Lang’s workstation and using ASR.

B.
You should consider restarting Kara Lang’s workstation and using the Safe Mode option.

C.
You should consider advising Kara Lang to access the file’s properties and choosing the
Sharing tab.

D.
You should consider advising Kara Lang to access the file’s properties and choosing the
Previous Versions tab.

Explanation: