A company has requested that a manager must be notified when the Claim Request activity
for their call center process application takes longer than 20% of the expected threshold 3
times in one day. Review the assignment settings for the activities Total Time (Clock) KPI.
What are the correct configurations for the activity’s Total Time (Clock) KPI and associated
SLA?

A.
Option A

B.
Option B

C.
Option C

D.
Option D