What is the objective of the service reporting process?
A.
to document measures taken to manage information security effectively within all service
activities
B.
to minimize disruption to the business by using the information contained in reports in order to
identify and analyze the cause of Incidents
C.
to produce agreed, timely, reliable, accurate information to aid decision making and effective
communication
D.
to provide progress reports on the planning and implementation of service management
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