What is the difference between a process owner and a process manager?
A.
a process owner is responsible for the effectiveness of the process and a process manager is
responsible for the realization of the process
B.
a process owner is a director and a process manager is a manager
C.
a process owner must have a Manager’s Certificate and a process manager must have a
Practitioner’s certificate
D.
a process owner will work directly with business leadership and the process manager only
works within IT