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Category: E20-918

Exam E20-918: IT-as-a-Service Expert Exam for Cloud Architects

What is the most likely reason it takes more time than expected to resolve the problem?

The first phase of new ITaaS service introduces the offering to 10% of the engineering
organization. The IT organization leverages the management tools used in their traditional data
center processes to provide visibility into silos and control of the infrastructure. They also have
adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs.

—–The IT organization is concerned about the extensive amount of time and resources spent
determining the cause of the issue.
What is the most likely reason it takes more time than expected to resolve the problem?

Which solution best addresses these needs?

A manufacturing company hired you to help them in their journey to a hybrid cloud. You conduct
an assessment and recommend migrating several existing Tier 2 applications to a public cloud
provider. You must work within the following constraints:
Migration can be performed only during weekends
Only limited downtime is acceptable
The configuration of the host and applications cannot be changed
The company needs to keep the costs as low as possible
Although there are no specific performance requirements, they are concerned about the quality
of the user experience
Which solution best addresses these needs?

Which solution would you recommend to best support the web service elasticity and to minimize service network

The marketing line of business of an enterprise has deployed web services within a private cloud.
They wish to provide additional web services elastically and distribute them around the globe
using a public cloud provider.
The web services have a loosely coupled design and have no content dependencies on any
resources in the private cloud. They are created from a standard PaaS template, which includes
an intrusion prevention system that periodically polls a central management server for security
updates. The IPS management server is located within the private cloud. No layer 2 connectivity
exists between the private and public clouds. The consumers of these web services are distributed
across the globe.
Which solution would you recommend to best support the web service elasticity and to minimize
service network latency for the consumer?

How did the enterprise protect its data?

An enterprise decided to place some sensitive data in the public cloud and implemented security
mechanisms to protect this data.
Recently the public cloud provider’s systems had a security breach. The enterprise was not
concerned because they felt their data had been completely protected. All of the services housing
the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?

What criteria are needed to effectively monitor the required KPIs?

The IT group within a manufacturing organization is transforming their manual service offerings
into automated service offerings to be available from a service catalog. After reviewing the
required KPIs for the service, the service transition project manager asks you if the monitoring
tools they currently employ need to be replaced.
What criteria are needed to effectively monitor the required KPIs?

which product would you recommend for this purpose?

An enterprise company has a large, virtualized data center. They are currently in the process of
auditing their virtual servers to ensure they are in compliance with regulatory requirements.
They want to be able to check new and existing virtual servers for compliance and automatically
remediate any virtual machines that are found to be out of compliance.
As a Cloud Architect, which product would you recommend for this purpose?


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