After a number of highly publicized and embarrassing customer data leaks as a result of social
engineering attacks by phone, the Chief Information Officer (CIO) has decided user training will
reduce the risk of another data leak. Which of the following would be MOST effective in reducing
data leaks in this situation?

A.
Information Security Awareness

B.
Social Media and BYOD

C.
Data Handling and Disposal

D.
Acceptable Use of IT Systems

Explanation: