A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on
the LCD display. There is paper in the trays and the toner was recently changed. The system administrator
goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued onthe local machines. Which of the following should the system administrator do to get the printer functioning
again?
A.
Move the printer to a known good port and connect to the network
B.
Replace the network cable to the printer
C.
Verify the server’s print spooler service is running
D.
Attach the printer directly to the laptop and print a test page
Explanation:
The correct answer is ‘B’. There is no mention of a print server; You cannot connect to the printer’s network port to test anything.
0
0
I think that this is a situation where you must assume its a “print server” environment based on the sentence,”The system administrator
goes to the location with a laptop and tests the network port and is able to connect.”
By this I would guess the answer is C. Verify the server’s print spooler service is running…
1
0