To perform a firmware update procedure, which of the following is required?

A.
The server manual.

B.
A special utility software program.

C.
Instructions from the manufacturer.

D.
All of the above

Explanation:
You need a special utility software program to perform a firmware update procedure.
Check the website of the manufacturer for the utility software program that you need to perform a firmware update.
References:
Charles J. Brooks, Server+ Certification Exam Cram 2 (Exam SK0-002), QUE Publishing, Indianapolis, 2006, pp. 397-398.