An instructor has been assigned a two-day, entry-level computer class for 10 employees of a large corporation. During class introductions in the opening minutes of the course, the instructor notices that none of the learners are native speakers of English, the only language the instructor speaks. The learners are clearly worried and apprehensive because of the language barrier and appear unwilling to participate in the course. This situation suggests that the instructor probably failed to do which of the following?

A.
Match information on learners with the course material to identify areas where adjustment would be necessary.

B.
Prepare signs and placards in advance with housekeeping and administrative details about the course.

C.
Review course material to make sure that the instructor is familiar with any changes in the course.

D.
Design a series of role-playing exercises to encourage learners to participate in class discussions.