Browser redirection is caused by which of the following types of viruses?

A technician receives an error every time a workstation boots up. The technician needs to find out
what process is responsible for the error. Which of the following utilities would be used FIRST?

Which of the following tools would be used to connect CAT5e cabling to a patch panel?

A user has a perimeter firewall and up-to-date antivirus software. The user is asking what else they
can do to improve their security. Which of the following will have the MOST impact on network
security? (Select TWO).

A user states that when they power on their computer, they receive a “Non-bootable drive” error.
The user works with external storage devices to transport data to their computer. The user stated
that the computer worked fine the day before. Which of the following should be checked FIRST to
resolve this issue?

A service technician is installing a second hard drive on a desktop PC running Windows 7. The second
hard drive is the same make and model of the first hard drive. The technician would like to provide
data redundancy. Which of the following should the technician use to accomplish this?

A technician is trying to troubleshoot an issue on a Windows 7 computer remotely, but is unable to
PING the computer. The technician verified that the computer is turned on, has network
connectivity, and can get to the Internet. Which of the following is MOST likely the issue?

An Internet browser’s cookie could be classified as which of the following?

A technician is working on a workstation that is receiving read/write failures when trying to access a
particular file. Which of the following commands should the technician use to resolve this issue?

A technician is tasked with changing the account lockout threshold to 30 minutes in Windows 7.
Which of the following should the technician use to accomplish this task?