A user sent an email requesting that a technician check if a computer is on and connected to the
Internet so the user can login from home. Which of the following commands in the command
prompt would a technician use to verify if the computer is on and connected without having to go
to the computer?

If a computer does not have an optical drive, which of the following is the MOST efficient method
to install an operating system?

Which of the following is the MAXIMUM number of primary partitions that can be created on a hard
drive with FAT32?

A technician needs to decrease the time it takes to install an operating system on 100 computers.
Which of the following installations would the technician use to reduce hands-on time spent on
each computer?

Which of the following should be regularly scheduled to fix hard drive errors?

A technician is trying to request a new IP address to a customer’s computer through the command
prompt. Which of the following commands should the technician use?

A customer is not able to connect to any websites. Which of the following commands should a
technician run FIRST to identify the issue?

A technician wants to know the MAC address of a computer. Which of the following commands
would the technician use?

A technician would like to dispose of a hard drive that is no longer needed. According to company
policy, all contents on the disk should be deleted before disposal. Which of the following OS
command line tools should be used?

A computer starts to boot then quickly shuts down. Which of the following should the technician
use to troubleshoot this issue?