An

administrator is in a Remote Assistance session, sharing a user-s desktop. While trying to map a shared network drive for the user, an -access denied- error is encountered while using the user-s credentials. Which of the following should be the administrat

or-s NEXT step?

A. Ensure the user-s account is not locked out

B. Use the fully qualified domain name of the share

C. Open the location with administrator privileges

D. Try mapping with a different drive letter