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Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?

Which is the preferred approach to communicate important action items in an e-mail
message to a co-worker?

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A.
Write the action items using all capital letters.

B.
List the action items in a numbered or bulleted list for clarity.

C.
Include emoticons to ensure the recipient understands your humor.

D.
Describe all action items at length in a detailed paragraph in the middle of the message.


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