During the system functional test of a Cisco Unified Contact Center Enterprise solution, it was
found that a few calls are failing on a translation route to VRU node. When you use the call tracer
tool there are no failures. Which two configuration items should be checked? (Choose two.)

A.
Check to be sure that the initial CTI route point for the ICM dialed number is associated to the
IP IVR JTAPI user.

B.
Check to be sure that the CTI route point for the initial ICM dialed number is not associated to
the IP IVR JTAPI user.

C.
Check to be sure that the Translation Route CTI route points and CTI ports for IP IVR are

associated to the PG JTAPI user.

D.
Check to be sure that the Translation Route CTI route points and CTI ports for IP IVR are not
associated to the PG JTAPI user.