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how will incoming calls be treated?

In the Cisco Unified Contact Center Enterprise solution, if a Cisco Unified Communications
Manager subscriber in the Redundancy Group for the Cisco voice gateway is down, how will
incoming calls be treated?

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A.
The voice gateway will play a “fast busy” and drop the call.

B.
The voice gateway will reroute the call to a secondary CTI route point on the alternative/backup
subscriber in the cluster.

C.
The voice gateway will use the alternative/backup subscriber in the cluster.

D.
The voice gateway will route around the subscriber to an IP IVR port on the alternative/backup
subscriber in the cluster.


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