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which of the following tools?

In the Cisco Unified Contact Center Enterprise solution, reason codes are available for Cisco Agent Desktop deployments starting with the 7.1.1 release of Cisco Agent Desktop. Reason codes are assigned to agents using which of the following tools?

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A.
Cisco Unified ICM Configuration Manager

B.
Cisco Unified Contact Center Enterprise Web Administration Tool

C.
CAD Cisco Desktop Administrator

D.
Microsoft Windows Registry of the Cisco Agent Desktop server


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