Which of the following best describe the customer benefits of change management in the
operate phase?

A.
reduce operating costs and limit change-related incidents by providing a consistent and
efficient set of processes

B.
improve the return on investment and hasten migration by identifying and planning for
necessary infrastructure changes and resource additions, as well as reduce deployment
costs by analyzing gaps early in the planning process to determine what is needed to
support the system

C.
improve its ability to make sound financial decisions by developing a business case
based on its business requirements and establishing a basis for developing a technology
strategy

D.
reduce unnecessary disruption, delays, rework, and other problems by establishing test
cases for use in verifying that the system meets operational, functional, and interface
requirements