Which definition best describes the staff training service component within the implement
phase?

A.
providing a step-by-step plan that details the installation and service-commission tasks
required in order to create a controlled-implementation environment that emulates a
customer network

B.
developing and implementing a training plan using classes, workshops,or c-learning
courses

C.
compiling a training manual for use in ongoing operations

D.
reducing the risk of downtime due to facilities-related problems

E.
improving the network management system and the performance and functionality of
infrastructure operations