A Cisco Unity Connection administrator has set up a shared mailbox for a group of users and
configures their extensions to forward to voicemail if the call is unanswered. Users report that
callers are not reaching the mailbox and hear only the default system message. What must be
configured to resolve the issue?

A.
direct routing rule

B.
forwarded routing rule

C.
system distribution list

D.
search space

Explanation: