PrepAway - Latest Free Exam Questions & Answers

Select the answer that best describes the business benefits provided by the Call Information Capture feature..

Select the answer that best describes the business benefits provided by the Call Information Capture feature.

PrepAway - Latest Free Exam Questions & Answers

A.
captures the name of the customer from the caller ID information sent from the phone company and records it into the phone call activity record, saving the user time and eliminating incorrect entry of call information

B.
accurately records call information into a phone call activity record, saving the user time and eliminating incorrect entry of call information

C.
reduces the cost of the solution to the business by automatically capturing call information and alerting the business owner when employees abuse the phone system

D.
increases revenue to the business by allowing the customer account record to be popped on the IP phone display


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